Frequently asked questions
How can the savings be so great? How can SHIP-INS charge so much less than the carriers?
The carriers are in the shipping business. Their rates are higher because they provide insurance coverage to all shippers, whether they are professional shippers or not. SHIP-INS is exclusively in the insurance business. We provide insurance solely to commercial shippers who pack professionally, label well, and usually experience fewer losses. As a result, we provide “the insurance savings you deserve.”
Our company passes along the insurance charges to the consignee. Will this work with SHIP-INS?
Yes, you can continue to charge the consignee exactly as you have been doing. The savings you realize can be used to minimize your distribution costs and actually provide a profit to your company.
How do I stop insuring with the carrier?
How do I submit a claim and receive payment?
First, submit your claim to the carrier to receive their minimum liability payment of $100. Once you receive that payment, simply complete our brief claim form and SHIP-INS will pay the balance within 5-7 business days. We utilize the carrier as our investigator. Once they pay and the package was insured with SHIP-INS, we pay the balance of the claim. It is a very seamless process.
How do we pay for insurance through SHIP-INS?
It’s simple. We have automatic monthly reporting. We calculate the premium for you and submit an invoice to your company monthly.